Some email not displaying.

This is driving me a little bit nuts. My new S7 is configured in a way that some emails just won't display. This seems to be confined to the Sent Items and Drafts folders. I use Office 365 for cloud-based email. Example screen attached.
The point is that when I search my Sent Items for 'John' I can see there are 4 results, but none of then show up. If I didn't search but just scrolled through, they wouldn't be visible either. But search proves the phone knows they are there!
Any help gratefully received.

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